Collection Strategy Analyst

Responsibilities

• Design and refine segmentation-based collections strategies across various delinquency buckets
• Develop treatment paths including SMS, IVR, agent, legal, and settlement options
• Build and maintain roll rate, cure rate, and flow rate models to inform decision-making
• Conduct champion/challenger testing on contact strategies and channel sequencing
• Produce regular MIS reports covering delinquency trends, recovery performance, and vintage analysis
• Monitor key performance indicators such as Contact Rate, PTP Rate, and net recovery rate
• Translate strategies into dialer configurations and agent scripting in coordination with operations
• Ensure all collection approaches comply with local regulatory frameworks and internal governance

Requirements

• Bachelor's degree in Finance, Economics, Statistics, Mathematics, or a related quantitative field
• 1-3 years of experience in collections strategy, credit risk analytics, or a related function
• Strong proficiency in SQL
• Hands-on experience with collections or dialer platforms
• Demonstrated ability to build and interpret flow rate, roll rate, and vintage analyses
• Solid understanding of IFRS 9 provisioning concepts

Preferred Qualifications

• Experience in consumer lending, personal finance, or small-to-medium loan portfolios
• Exposure to digital collections channels such as in-app nudges and chatbots
• Familiarity with regulatory frameworks governing collections practice in the relevant market
• Experience designing or evaluating settlement and restructuring frameworks
• Proficiency with Python or R

About the Company

Astra Tech is a leading technology group focused on building innovative digital solutions. Our Quantix Risk division specializes in advanced risk management and analytics to drive excellence in financial operations.