Collection Specialist

Responsibilities

• Review client databases to establish monthly work plans based on segments, balances, and status.
• Locate clients and co-signers through field visits to validate business operations.
• Negotiate with clients and guarantors using various exit schemes to resolve payment arrears.
• Follow up on the fulfillment of payment promises and apply exit schemes within the system.
• Document all management activities and client history in the cyber system.
• Maximize the prevention of overdue portfolios and prevent the deterioration of current portfolios.

Requirements

• Bachelor's degree in Accounting, Law, Administration, or related fields (candidates may be graduates/pasantes).
• 2 years of experience in collections and negotiation.
• Proficiency in Microsoft Excel, Office, and basic database management.
• Availability to travel monthly for out-of-town portfolio reviews.

About the Company

Grupo Financiero Banorte is a leading financial institution in Mexico, driven by a culture of innovation, solidarity, and responsibility. We seek extraordinary talent to help drive the country's transformation and serve as a strong ally for Mexico's growth. We promote a culture of inclusion, respect, and equity in all our selection processes.