Collateral Management Maintenance and Support Lead, AVP

Responsibilities

• Lead the maintenance and support of mission-critical collateral management production applications, focusing on reliability, stability, and automation.
• Design and implement microservices-based, cloud-native applications leveraging Azure, Databricks, and APIs.
• Identify and eliminate redundant operational tasks through automation using SRE principles.
• Troubleshoot major incidents, perform root cause analysis, and create post-mortems to ensure permanent remediation.
• Partner with product and business stakeholders to drive solution design, feasibility analysis, and architecture decisions.
• Lead performance testing to identify bottlenecks and optimize capacity demands.
• Participate in incident, problem, change management, and disaster recovery activities.
• Provide 24x7 support coverage as needed.

Requirements

• 7+ years of experience in Production Support.
• Proficiency in at least one programming language, such as Python or Java.
• Hands-on experience with cloud platforms (Azure or AWS).
• Experience with messaging technologies like MQ or Kafka.
• Proficiency with monitoring and telemetry tools such as Splunk, Grafana, or Dynatrace.
• Strong scripting skills in Unix, PowerShell, or Perl.
• Experience with SQL and Oracle databases.
• Solid understanding of the Software Development Lifecycle (SDLC) and Agile principles.

Preferred Qualifications

• B.S. degree in Computer Science or a related technical field.
• Knowledge of Snowflake, Databricks, or Kubernetes.
• Experience with ITSM tools such as ServiceNow or Remedy.
• Background in Financial Services.

About the Company

State Street is a leading global provider of financial services to institutional investors. We help our clients manage risk, respond to challenges, and drive performance and profitability. We are committed to fostering an inclusive environment where technology and innovation are valued as we drive digital transformation through cloud, AI, and automation.