Cognitive-Behavioral Emotional Consultant

Responsibilities

• Provide high-quality psychological care and evidence-based interventions to clients in Mexico and Central America.
• Utilize Cognitive-Behavioral (CBT) or systemic approaches to help clients manage emotional well-being.
• Perform crisis intervention to ensure client safety and stability.
• Complete administrative tasks, including the accurate registration of clinical sessions within the institutional platform.
• Ensure a seamless and professional therapeutic experience for all clients.

Requirements

• Bachelor's degree in Psychology (Licenciatura en Psicología) with professional title and license (título y cédula).
• Minimum of 3 years of clinical experience providing CBT or systemic therapy (internships and social service do not count toward this total).
• Expertise in crisis intervention.
• Availability to attend a paid training period (approximately one month) with specific daytime hours.
• High sense of punctuality and professionalism.

Preferred Qualifications

• Experience in customer service or call center environments.
• Experience providing therapy via telephone.
• Proficiency in managing digital clinical records.
• Strong communication skills, including active listening, excellent writing, and spelling.
• Proactive mindset with the ability to work autonomously and solve problems efficiently.

Benefits

• Monthly gross salary between $12,000 and $14,000.
• Full social security registration (IMSS).
• Statutory benefits (Prestaciones de Ley).
• Superior benefits after the probationary period, including 30 days of Christmas bonus (Aguinaldo), grocery vouchers, and restaurant vouchers.
• Annual performance bonus and health plan.
• Employee Assistance Program (psychological, legal, and nutritional support).
• Additional personal days and specialized annual clinical psychology training.
• Various family supports, including school supply assistance, life insurance, and maternity/paternity support.

About the Company

Lyra Health is a leading provider of mental health benefits for employees, serving over 17 million people worldwide and covering 585,000 lives in Latin America. We are committed to transforming access to mental health care through scientific evidence, transparency, and a client-first approach.