Cognitive Behavioral Emotional Consultant

Responsibilities

• Provide high-quality psychological care and evidence-based interventions to clients in Mexico and Central America.
• Utilize Cognitive-Behavioral (CBT) or systemic approaches to help clients manage emotional well-being.
• Perform crisis intervention to ensure client safety and stability.
• Complete administrative tasks, including the accurate registration of clinical sessions within the institutional platform.
• Ensure a seamless and professional therapeutic experience for all clients.

Requirements

• Degree in Psychology with a valid professional license (título y cédula profesional).
• Minimum of 3 years of clinical experience providing CBT and/or systemic therapy (internships and social service do not count toward this requirement).
• Strong crisis intervention skills.
• Availability to attend a paid training period (approximately one month) with specific daytime hours.
• High sense of punctuality and professionalism.

Preferred Qualifications

• Experience in customer service or call center environments.
• Experience providing therapy via telephone.
• Proficiency in managing digital clinical records.
• Excellent written communication, spelling, and active listening skills.

Benefits

• Monthly gross salary between $12,000 and $14,000 MXN.
• 100% salary registered with IMSS and all statutory benefits (Prestaciones de Ley).
• Superior benefits after the probationary period, including 30 days of Christmas bonus (Aguinaldo), grocery vouchers, and restaurant vouchers.
• Annual performance bonus and specialized clinical psychology training.
• Comprehensive health plan and Employee Assistance Program (EAP).
• Additional personal days, life insurance, and various family support allowances (school supplies, birth, and funeral support).

About the Company

Lyra Health is a leading provider of mental health benefits, serving over 17 million people worldwide and covering 585,000 lives in Latin America. We are committed to transforming access to mental health care through scientific evidence, transparency, and a client-first approach.