Coaching Specialist

About the Company

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation.

Responsibilities

• Work with a caseload of 15-20 volunteer Leadership Coaches (LCs) to coach and develop their facilitation skillset
• Attend 3-5 Learning Labs a week to observe and support assigned LCs and provide quality control
• Send timely and constructive follow-up emails after each observation
• Conduct one-on-one coaching calls with targeted LCs to provide personalized support and guidance
• Track LC progress and development using internal tracking systems
• Partner with Braven teammates to build and refine scalable systems that support volunteer success
• Share insights from observations and LC data to inform product and training improvements
• Attend all required Coaching Specialist training sessions

Requirements

• Bachelor's Degree
• Served as a Braven volunteer Leadership Coach for at least one semester
• Demonstrated experience in teaching, instructional coaching, facilitation, or adult learning
• Ability to provide clear, actionable feedback and build trusting relationships
• Strong interpersonal and coaching skills
• Commitment to Braven’s mission and supporting underrepresented college students
• Authorized to work in the U.S.
• Ability to work non-traditional hours, including up to 3 evenings per week

Preferred Qualifications

• Experience managing and supporting facilitators
• Exceptional customer service skills
• Comfort using Zoom, Google Suite, Slack, and Canvas
• Demonstrated commitment to building strong and welcoming cultures