Cluster Leader

Responsibilities

• Oversee multiple Travel Money Oz stores, including Joondalup, Whitfords, Karrinyup, and Innaloo
• Drive sales performance and motivate a team of Foreign Currency Sales Consultants
• Manage and grow key KPIs to ensure area targets are met
• Maintain store compliance and safety standards
• Work closely with the Regional Leader to contribute to overall area success

Requirements

• Proven leadership experience within a retail sales environment
• Strong customer service skills with conversational flair and active listening
• High mathematical ability and precision with numbers
• Sales-focused mindset with a drive to achieve KPIs and incentives
• Excellent problem-solving, time management, and organizational skills
• Strong attention to detail and ability to manage complex tasks
• A passion for travel and interest in global destinations

Benefits

• Remuneration package of $63,000 + super + performance-based incentives
• Full two-week paid new starter training program
• Access to industry travel discounts and 'Familiarisation Trips'
• Global career opportunities through the Flight Centre Travel Group network
• Vibrant social culture with regular Reward & Recognition events

About the Company

Travel Money Oz is part of Australia’s largest and most progressive travel retailer. We provide essential foreign currency solutions, including prepaid travel money cards and international money transfers, to help travelers make the most of their journeys. We are a team of travelers, driven by adventure and a passion for helping others explore the world.