Club Lounge Supervisor

Responsibilities

• Supervise daily Club Lounge operations to ensure smooth and efficient service
• Lead, train, and motivate the lounge team to uphold Kempinski standards
• Ensure premium presentation of food and beverage offerings
• Handle VIP guest requests, feedback, and special arrangements
• Maintain lounge ambiance, cleanliness, and guest comfort at all times
• Coordinate with Front Office, F&B, and Housekeeping for seamless guest experiences

Requirements

• Minimum 2–3 years of experience in a luxury hotel lounge or F&B supervisory role
• Strong leadership, communication, and guest-handling skills
• Excellent knowledge of premium service standards and hospitality etiquette
• Fluency in English; additional languages are an advantage
• Professional appearance, confident demeanor, and ability to multitask
• Ability to remain composed and proactive in fast-paced environments
• High School Diploma, GED, or Associate Degree

Benefits

• Competitive salary and service charge
• Accommodation and transportation (as per company policy)
• Comprehensive medical insurance
• Global training and career development opportunities
• Exclusive discounts across Kempinski properties worldwide

About the Company

Founded in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group, known for its heritage, craftsmanship, and exceptional service. With more than 80 hotels worldwide, Kempinski blends European sophistication with local cultural authenticity. Kempinski The Boulevard Dubai stands in the heart of Downtown, offering guests a refined hospitality experience inspired by timeless luxury and modern elegance.