Clinical Trial Assistant

Responsibilities

• Oversee and coordinate assigned study activities in partnership with Project Managers to ensure operational milestones are achieved
• Maintain and monitor study calendars, including scheduling onboarding, training sessions, and key project meetings
• Manage the preparation, review, and finalization of study documentation and required reports
• Communicate proactively with external stakeholders and client operations teams to facilitate efficient document flow
• Configure and manage study setups within the Scout Clinical portal, including user credentials and access management
• Manage client-facing communications and shared mailboxes to ensure timely and professional responses
• Process and track invoices for translation and other study-related services
• Manage virtual card payments and ScoutPass distribution
• Provide minor technical support for Scout portal users and compile customer survey data

Requirements

• BS or BA degree or equivalent experience
• Proficiency in MS Office Suite, especially Excel
• Knowledge and understanding of foreign currency and the ability to convert to USD
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Excellent interpersonal and communication skills

Preferred Qualifications

• 1-2 years of experience in clinical research

About the Company

Scout is a leader in the life sciences sector, providing innovative clinical trial patient reimbursements and travel services. We focus on making complex processes easier through exceptional service, attention to detail, and a culture centered on customer value.