Clinical Speciality Programs & Operations Manager

About the Company

The Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families.

Responsibilities

• Design and standardize clinical workflows, SOPs, and operational playbooks across specialties
• Develop referral workflows, intake pathways, and escalation processes
• Build and maintain order sets, templates, labs, imaging, and device workflows
• Design clinical intake templates and specialty-specific documentation standards
• Manage lab logistics including add-on testing, redraw coordination, and kit workflows
• Track referral funnel performance, scheduling conversion, and operational KPIs
• Partner with clinical leadership to design consent forms and ensure regulatory compliance
• Define staffing models with capacity thresholds and ensure cross-state licensure coverage
• Manage specialty-level financial performance, including program budgets and P&Ls

Requirements

• Bachelor’s degree required; Master’s in Healthcare Administration, Public Health, or Business preferred
• 5+ years of experience in healthcare operations or clinical program management
• Experience at a startup or high-growth healthcare practice
• Proficiency with data analytics and KPI dashboarding
• Experience with Six Sigma or Lean methodologies
• Deep understanding of EHRs (Athena preferred) and digital health tools
• Ability to work onsite 5 days a week in New York

Benefits

• Fully covered health and wellness benefits
• OneMedical membership for employees and dependents
• Fertility and family planning support
• Company-covered preventive health screenings
• 401k with 4% match after 6 months
• Flexible Time Off