Clinical Sales Specialist

Responsibilities

• Build and maintain strong, long-term relationships with assigned healthcare customers
• Lead the implementation and customer onboarding process for HALO solutions
• Provide comprehensive training to clinical staff on product utilization
• Act as a clinical advocate for customers, ensuring feedback reaches internal teams
• Analyze product utilization trends and provide actionable insights to improve clinical outcomes
• Collaborate with cross-functional teams including clinical, IT, and administrative stakeholders
• Conduct regular check-ins to monitor customer satisfaction and ensure long-term retention

Requirements

• Minimum of 3 years of experience in the pharmaceutical or medical device industry
• Strong knowledge of clinical workflows and patient safety protocols
• Proven ability to train and support clinical staff in technology adoption
• Experience in leading change management within multidisciplinary teams
• Valid driver's license and reliable access to a vehicle for travel
• Proficiency in Microsoft Excel and PowerPoint
• Ability to travel domestically and internationally as required
• Ability to attend headquarters in Downtown Toronto twice a month

Preferred Qualifications

• Nursing or regulated healthcare professional background

Benefits

• Competitive salary with performance-based incentives
• Comprehensive benefits package including health, dental, and vision coverage
• Opportunity to grow within an innovative healthcare technology company

About the Company

H.A.L.O Tele-Monitoring Inc. (HALO) is a Toronto-based company specializing in continuous patient observation solutions. Originally developed within the University Health Network, HALO provides a total solution comprising bedside devices, purpose-built software, and virtual safety observers to improve patient outcomes and hospital efficiency.