Clinical Liaison

About the Company

Adaptive Home Health is building a higher-acuity, patient-centered, skilled home health model across Texas. Our mission is to dramatically improve patient access to home health care through technology and clinical excellence.

Responsibilities

• Serve as the daily on-site presence at assigned facilities to build relationships with case managers and discharge planners
• Identify appropriate patients for home health services through proactive engagement
• Conduct bedside visits with patients and families to explain services and answer questions
• Ensure referral paperwork is complete, accurate, and submitted to the intake team in real time
• Track pending referrals and follow up daily until admission and scheduling
• Communicate patient outcomes and status updates back to referring facilities
• Leverage clinical license to speak credibly with facility clinicians regarding care transitions
• Enter referral information into EMR/intake systems accurately

Requirements

• Active, unrestricted Texas license as an LVN/LPN, PTA, or COTA
• Minimum 1 year of clinical experience in home health, hospital, SNF, or rehabilitation settings
• Strong interpersonal and communication skills
• Proficiency with EMR systems
• Reliable transportation for travel between facilities
• Organized and detail-oriented with ability to manage multiple referrals

Preferred Qualifications

• Prior experience in a clinical liaison or intake coordinator role
• Familiarity with Medicare and commercial insurance eligibility
• Understanding of CMS Conditions of Participation and homebound status requirements
• Bilingual (English/Spanish)