Clinical Informatics Operations Manager & Trainer

About the Company

The Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families.

Responsibilities

• Support ongoing usage of the athenaOne EHR and other clinical and non-clinical tools
• Monitor system performance, ensure data integrity, and troubleshoot technical issues
• Set up new employees on clinical systems and configure EHR to meet clinical workflows
• Proactively identify areas of improvement in EHR and clinical systems
• Collaborate with Informatics, IT, and Clinical teams to optimize workflows
• Conduct on-site one-on-one and group training sessions
• Develop job-aids and training materials to support various workflows
• Travel to various locations to support onboarding and provide on-site support
• Contribute to a knowledge base including FAQs and job aids

Requirements

• 5+ years of EHR and clinical systems experience in development, implementation, training, or support
• Experience with electronic health records, clinical documentation, and workflows
• AthenaOne experience preferred
• Experience working directly with clinical staff
• Ability to work 4-5 days on-site in Beverly Hills
• Willingness to travel up to 50% domestically
• Understanding of healthcare regulations, interoperability standards, and IT best practices
• Strong communication, problem-solving, and project management skills

Benefits

• 100% paid health and wellness benefits
• OneMedical membership for employees and dependents
• Fertility and family planning support
• Company-covered preventive health screenings
• Fitness perks including Wellhub +
• 401k with 4% match after 6 months
• Flexible Time Off
• CME and CEU support