Clinical Informatics Operations Manager & Trainer

Responsibilities

• Support ongoing usage of the athenaOne EHR and other clinical and non-clinical tools
• Monitor system performance, ensure data integrity, and troubleshoot technical issues
• Set up new employees on clinical systems and configure EHR to meet clinical workflows
• Proactively identify areas for improvement in EHR and clinical systems and partner with stakeholders to implement solutions
• Collaborate with Informatics, IT, and Clinical teams to integrate systems and optimize workflows
• Conduct on-site one-on-one and group training sessions for clinical system users
• Develop job aids, training materials, and a knowledge base (FAQs, etc.) to support various workflows
• Travel to various locations to support onboarding and provide on-site support (up to 50% domestic travel)

Requirements

• 5+ years of EHR and clinical systems experience in development, implementation, training, or support
• 5+ years of on-site and remote support and hands-on training experience
• 3-5 years of experience developing training materials
• Experience working directly with clinical staff
• Bachelor's degree
• Proficiency with clinical documentation and workflows
• Understanding of healthcare regulations, interoperability standards, and IT best practices
• Excellent oral and written communication, critical thinking, and project management skills
• Ability to work on-site 4-5 days a week in Beverly Hills, LA, with up to 50% travel

Preferred Qualifications

• Direct experience with athenaOne EHR

Benefits

• 100% employer-paid health and wellness benefits effective from date of hire
• OneMedical membership for employees and dependents
• Fertility and family planning support
• Company-covered preventive health screenings
• Fitness perks including Wellhub+
• 401k with 4% match after 6 months
• Flexible Time Off
• Continuing medical education (CME) and CEU support

About the Company

Atria Health and Research Institute is a membership-based primary and specialty healthcare practice focused on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care. Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time.