Clinical Care Coordinator

Responsibilities

• Provide comprehensive nursing coordination and clinical support for patients undergoing diagnostic and therapeutic image-guided procedures.
• Perform telephone triage for pre- and post-procedure patients, including symptom assessment and escalation of care.
• Coordinate patient throughput by managing pre-procedure evaluations, procedural readiness, and post-procedure follow-up.
• Facilitate communication between radiologists, advanced practice providers, nursing staff, and referring providers.
• Manage clinical documentation, including reviewing incoming requests, requesting outside records, and uploading imaging.
• Provide intra-procedural nursing care, including patient assessment and assistance with procedural sedation.
• Arrange for preauthorizations for medications and requested imaging (MRI, CT, etc.).

Requirements

• Current Registered Nurse (RN) licensure in the State of Michigan.
• BSN or MSN (with an Associate's/Diploma in Nursing).
• Minimum 5 years of RN experience in adult procedural care (e.g., CPU, MPU, IR, OR) or Pre-Op/PACU.
• 2 years of recent experience in a clinical leadership role (e.g., charge nurse, preceptor).
• Valid ACLS, BLS, and CAC Certifications.
• Strong critical thinking, problem-solving, and multitasking abilities in a fast-paced environment.

Preferred Qualifications

• Previous experience as a clinical care coordinator or in case management.
• Experience in adult ambulatory care including telephone triage.
• Previous experience providing care to adult Interventional Radiology or surgical patients.
• Demonstrated ability to provide multidisciplinary team leadership.

Benefits

• Competitive hourly salary with various shift and weekend differentials.
• Excellent medical, dental, and vision coverage.
• 2:1 match on retirement savings with immediate vesting.
• Generous Paid Time Off (PTO) allowances.
• Robust tuition and certification support programs.
• Access to no-cost continuing education (CEs) and professional development.

About the Company

Michigan Medicine is one of the largest health care complexes in the world, dedicated to improving the health of patients, populations, and communities through excellence in education, patient care, research, and technology development.