Clinical Care Coordinator

Responsibilities

• Provide comprehensive, patient- and family-centered nursing care within the Pediatric Neurosurgery multidisciplinary team.
• Perform focused assessments to guide clinical decision-making and manage preoperative and postoperative support.
• Manage patient triage via telephone, portal messages, and symptom calls as a primary function.
• Support clinic workflows including patient intake, medication reconciliation, and nurse visits (in-person or video).
• Educate patients and families on diagnoses, medications, and individualized care plans.
• Document nursing assessments and care accurately in accordance with hospital protocols.
• Collaborate with physicians and interdisciplinary partners to ensure continuity of care.

Requirements

• Bachelor's degree in Nursing OR an Associate/Diploma in Nursing with a Master's degree.
• Current nursing license in the State of Michigan.
• Minimum of 3 years of recent clinical pediatric RN experience.
• Minimum of 1 year of recent ambulatory care nursing experience.
• Proficiency in phone triage, in-basket management, and electronic medical records.
• Baseline knowledge of the neurosciences (brain, spinal cord, or nervous system).

Preferred Qualifications

• Previous RN experience specifically with the Pediatric Neurosurgery population.
• Certification in Ambulatory Nursing.

Benefits

• Competitive hourly salary with shift differentials for evenings, nights, and weekends.
• Excellent medical, dental, and vision coverage.
• 2:1 retirement savings match with immediate vesting.
• Generous Paid Time Off (PTO) allowances.
• Robust tuition and certification support programs.
• Access to no-cost continuing education (CEs) and professional development.

About the Company

Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development. As one of the largest healthcare complexes in the world, we strive to attract and develop outstanding people to become part of a distinguished academic health system.