Clinical Administrative Coordinator

Responsibilities

• Process all release of information (ROI) requests, specifically medical record and billing requests, in a timely and efficient manner
• Safeguard and protect patient privacy by ensuring all releases comply with HIPAA regulations, client policies, and state/federal laws
• Review each request for validity and provide timely feedback to requestors regarding non-valid requests for protected health information (PHI)
• Provide high-quality customer service to clients and stakeholders, maintaining a positive image of the ROI department
• Maintain up-to-date knowledge of state laws, fee structures, and hospital policies

Requirements

• High School Diploma or GED
• Must be 18 years of age or older
• Experience with Release of Information (ROI) and medical record releases
• Experience working within the healthcare industry
• Ability to work onsite in Henderson, NV
• Ability to work Monday - Friday, 8:00 am - 4:30 pm, including rotating holidays

Preferred Qualifications

• Experience with healthcare terminology
• Knowledge of Nevada state law, federal regulations, and HIPAA compliance
• Experience working in a hospital, physician's office, or medical clinic setting
• Background in clerical or administrative support
• Experience working in a call center environment

Benefits

• Comprehensive health plans and coverage for you and your loved ones
• Financial benefits including 401k contribution and equity stock purchase options
• Emotional support resources to help manage stress and build resilience
• Incentive and recognition programs

About the Company

Optum Insight is part of the UnitedHealth Group family, dedicated to improving the flow of health data and information to create a more connected system. We work to remove friction between care providers and payers to help organizations reduce costs while improving quality and revenue growth.