Clinical Administrative Coordinator

Responsibilities

• Process all release of information (ROI) requests, specifically medical record and billing requests, in a timely and efficient manner
• Safeguard and protect patient privacy by ensuring all releases comply with HIPAA regulations, state laws, and client policies
• Review each request for validity and provide timely feedback to requestors regarding non-valid requests for protected health information (PHI)
• Provide high-quality customer service to clients and stakeholders, maintaining a positive image of the ROI department
• Maintain up-to-date knowledge of state laws, fee structures, and hospital policies

Requirements

• High School Diploma or GED
• Must be 18 years of age or older
• Experience with Release of Information (ROI) and medical record releases
• Experience working within the healthcare industry
• Ability to work full-time onsite in Chandler, AZ
• Ability to work Monday - Friday, between 08:00 AM - 04:30 PM, including rotating holidays

Preferred Qualifications

• Experience with healthcare terminology
• Knowledge of Arizona state law, federal regulations, and HIPAA compliance
• Experience working in a hospital, physician's office, or medical clinic setting
• Background in clerical or administrative support
• Experience working in a call center environment

Benefits

• Comprehensive benefits package including health plans
• Financial benefits including 401k contribution and equity stock purchase options
• Incentive and recognition programs
• Emotional and physical wellness resources

About the Company

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers to help organizations reduce costs while improving risk management, quality, and revenue growth.