Clinic Operations Manager

Responsibilities

• Manage, coach, and develop clinic leadership and support teams
• Oversee day-to-day clinic operations including front desk and clinical workflows
• Monitor clinic flow and proactively resolve staffing or scheduling bottlenecks
• Track key metrics related to patient experience, schedule utilization, and care margin
• Partner with Medical Directors to optimize care team dynamics and clinical throughput
• Maintain compliance with HIPAA, OSHA, and other healthcare regulatory standards
• Ensure clinic environment is organized, safe, and fully stocked

Requirements

• 4+ years of experience in healthcare operations or ambulatory care
• Prior experience as a Medical Assistant (MA) or in equivalent clinical support
• 3-5 years of direct people management experience
• Proficiency with EMRs and clinical scheduling tools
• Strong knowledge of HIPAA and OSHA compliance
• Ability to work non-traditional hours including early mornings, evenings, or weekends

Preferred Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field

Benefits

• Medical, dental, and vision benefits
• Performance-based bonus
• Paid time off, sick leave, and holidays

About the Company

Tia is building a new model for women’s healthcare that integrates primary care, mental health, gynecology, dermatology, and wellness across both in-person and virtual settings.