Clinic Director (BCBA)

Responsibilities

• Own clinic performance across utilization, productivity, staffing, and service delivery
• Use data to guide scheduling, capacity planning, and operational improvements
• Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs
• Build an accountable, collaborative team culture with strong leadership depth
• Partner with clinical leaders to align operations with quality care and client outcomes
• Ensure staffing and schedules support clinical needs and treatment requirements
• Champion a positive, family-centered experience
• Resolve escalated concerns with urgency, empathy, and accountability
• Manage clinic budgets and expenses to meet financial targets
• Connect operational decisions to financial performance and key KPIs
• Ensure compliance with regulatory requirements, documentation standards, and internal policies

Requirements

• Bachelor’s degree or equivalent experience
• 6+ years of operational leadership experience in healthcare or a service-based environment
• Proven ability to lead teams and manage budgets
• Ability to work onsite full-time

Preferred Qualifications

• Experience in ABA, pediatric behavioral health, or multi-site healthcare operations
• Familiarity with EHR systems such as CentralReach
• BCBA Certification

About the Company

Helping Hands Family is a top-rated ABA provider dedicated to a supportive and inclusive culture, focused on changing lives every day through exceptional care for children with Autism Spectrum Disorder.