Clinic Administrative Assistant

Responsibilities

• Serve as the first point of contact by greeting patients and guests professionally and managing incoming telephone calls.
• Support patient scheduling, registration, and medical appointment referrals.
• Maintain accurate patient records, including organizing travel documentation, transplant paperwork, and medical records for facsimile or mail.
• Perform clerical tasks such as data entry, scanning insurance cards, and maintaining filing systems.
• Assist with administrative functions including preparing purchase orders, managing office supply inventory, and supporting accounts receivable/payable.
• Ensure strict adherence to patient confidentiality and company policies regarding medical records and admissions data.
• Participate in team huddles and staff meetings to support clinic operations.

Requirements

• High School Diploma or GED.
• Minimum of 6 months of relevant administrative or clerical experience.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong organizational and multitasking skills with the ability to prioritize tasks in a fast-paced environment.
• Excellent written and verbal communication skills.
• A professional attitude and a strong commitment to customer service.

Preferred Qualifications

• 1-2 years of related experience in a clinical or healthcare setting.
• Experience with healthcare-specific software applications.

About the Company

Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease. We are dedicated to improving the quality of life for patients worldwide through high-quality products, innovative technologies, and exceptional care.