Clinic Administrative Assistant

Responsibilities

• Serve as the first point of contact by greeting patients and guests professionally and managing incoming telephone calls.
• Support patient registration and scheduling, including coordinating medical appointments, transportation, and travel documentation.
• Maintain accurate medical records and ensure all patient confidentiality protocols are strictly followed.
• Perform clerical tasks such as data entry, filing, scanning insurance cards, and managing incoming/outgoing mail.
• Assist with administrative operations including inventory management, preparing purchase orders, and supporting accounts payable/receivable functions.
• Participate in team huddles and staff meetings to support clinic operations and patient care quality.

Requirements

• High School Diploma or GED.
• Minimum of 6 months of relevant administrative or clerical experience.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong organizational and multitasking skills with the ability to prioritize tasks in a fast-paced environment.
• Excellent written and verbal communication skills.
• A professional attitude and a strong commitment to customer service.

Preferred Qualifications

• 1-2 years of related administrative experience in a healthcare or clinical setting.
• Experience with medical record management and healthcare-specific software.

About the Company

Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease. We are dedicated to improving the quality of life for patients worldwide through high-quality products, innovative technologies, and exceptional care.