Clinic Administrative Assistant

Responsibilities

• Serve as the primary point of contact for patients and guests, providing professional greetings and managing the reception area.
• Handle telephone communications by answering and routing calls to the appropriate personnel.
• Manage patient scheduling, registration, and medical appointment referrals.
• Coordinate patient travel, medical record transfers, and transplant-related documentation.
• Maintain accurate patient records and ensure all data entry complies with company policies and confidentiality standards.
• Perform general clerical duties including filing, scanning insurance cards, and managing incoming/outgoing mail.
• Support clinic operations by maintaining office supply inventory and assisting with accounts receivable/payable functions.
• Assist with medical record auditing to ensure compliance with healthcare standards.

Requirements

• High School Diploma or GED.
• Minimum of 6 months of relevant administrative or clerical experience.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong organizational and multitasking skills with the ability to prioritize tasks in a fast-paced environment.
• Excellent written and verbal communication skills.
• A professional attitude and a commitment to high-quality customer service.

Preferred Qualifications

• 1-2 years of related experience in a clinical or healthcare setting.
• Experience with specialized medical software or electronic health records.

About the Company

Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease. We are dedicated to improving the quality of life for patients worldwide through high-quality products, innovative technologies, and exceptional care.