Client Technology Manager

About the Company

At Fora, we’re re-imagining what the workplace can be. We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing. From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK, supporting 30,000+ members.

Responsibilities

• Lead the rollout of client-facing technology solutions including Wi-Fi, LAN/WAN, AV, telephony, and connectivity
• Lead, coach, and develop a small team of consultants and a project manager
• Act as a bridge between Technology, Sales, Customer Success, and Operations
• Support client conversations, proposals, and technical scoping/pricing
• Lead delivery of technology projects such as AV upgrades and network enhancements
• Manage third-party vendors and ensure delivery meets SLA/KPI commitments
• Maintain high-performance, reliable services across all sites

Requirements

• Proven experience delivering client-facing technology in a multi-site environment
• Strong knowledge of Networking & Wi-Fi (e.g. Cisco Meraki, Ruckus)
• Strong knowledge of AV (Teams / Zoom Rooms, Logitech, Yealink)
• Experience working cross-functionally with Sales, Account Management, or Customer teams
• Track record of delivering projects across internal teams and suppliers
• Experience leading or mentoring a small team

Preferred Qualifications

• Cisco, Meraki, or Ruckus certifications
• ITIL or PRINCE2 certifications