Client Success Senior Manager

Responsibilities

• Own the end-to-end launch process for first French corporate clients
• Build strong relationships with HR Directors and works councils
• Drive the commercial agenda including renewals, expansions, and renegotiations
• Analyze local user data to develop tailored communication strategies
• Build regional Client Success processes and localized materials
• Collaborate with Global Operations, Marketing, and Fitness Partnerships
• Provide regional insights to product and leadership teams to shape go-to-market strategy

Requirements

• 5-8+ years of experience in Client Success, Key Account Management, or HR Consulting
• Proven track record managing large-scale enterprise relationships
• Native-level fluency in French
• Fluency in English
• Proactive and entrepreneurial mindset
• Strong commercial acumen and negotiation skills
• Data-driven storytelling abilities

About the Company

Wellhub is revolutionizing workplace wellness by connecting employees worldwide to fitness, mindfulness, therapy, nutrition, and sleep through a single subscription platform.