Client Success Senior Account Manager

About the Company

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription.

Responsibilities

• Maintain proactive relationships with an assigned portfolio of large-sized clients
• Develop scalable success plans aligned with client business goals
• Monitor and analyze client usage to identify improvement opportunities
• Conduct regular business reviews to assess progress and adjust strategies
• Identify and execute strategies to increase subscriber growth and MRR
• Collaborate with sales and wellbeing engagement teams to maximize client success

Requirements

• Proven experience in account management or client success in the B2B technology market
• Excellent interpersonal communication skills
• Strong analytical and problem-solving skills
• Working knowledge of CRM tools and client communication platforms
• Fluent English (oral and written)

Preferred Qualifications

• Experience in the wellness or health-related technology sector
• Knowledge of digital marketing and growth hacking strategies