Client Success Manager

About the Company

Dstillery is the leading predictive AI audience targeting company, helping marketers reach exactly the right audience for every digital campaign. Powered by multimodal AI and its agentic platform, DS-1, Dstillery enables precise audience targeting at scale, simplifying workflows and driving superior campaign outcomes.

Responsibilities

• Drive account growth and expansion by identifying incremental campaign opportunities
• Use data to assess growth opportunities, diagnose campaign health, and recommend optimizations
• Own client satisfaction, retention, and growth outcomes for assigned accounts
• Manage multiple client relationships simultaneously, building strong rapport with contacts
• Present at in-person client meetings, demos, and events
• Lead clients through a smooth onboarding and product activation process
• Troubleshoot client issues by coordinating across internal teams
• Synthesize and communicate client feedback to internal stakeholders including Product and Data Science

Requirements

• 3+ years of experience in client success or account management within programmatic advertising or ad tech
• Hands-on experience with data analytics or reporting platforms (e.g., Tableau, DOMO, Google Analytics, Salesforce)
• Strong presentation skills for audiences ranging from media buyers to senior executives
• Solid quantitative aptitude and comfort working in Excel/Sheets
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail

Preferred Qualifications

• Experience with Agentic AI and DSP user interfaces