Posted 4 hours ago
Client Success Director
WellhubClient Success Director - Public Sector
Perks & benefits
CommissionHealth InsurancePaid LeaveRelocation Allowance
Requirements
Bachelor's Degree, Public Sector B2B experience, Knowledge of Brazilian laws 14.133/21 and 13.303/16, People management experience, CRM proficiency, Advanced English, AI tool experience
Skills
SaaS
About the role
Responsibilities
- Build and lead a high-performing Client Success team
- Own end-to-end client relationships and account growth strategies
- Drive retention, revenue growth, and contract renegotiations
- Deliver executive-level engagement and Business Reviews to C-suite stakeholders
- Collaborate with internal teams to execute member growth strategies
- Advocate for client needs to shape enterprise strategy
- Champion AI adoption and operational excellence within the team
Requirements
- Bachelor’s Degree
- Experience in Client Success or Account Management for Public Sector entities
- Knowledge of Brazilian legislation (Laws 14.133/21 and 13.303/16)
- Experience managing people managers or senior team leads
- Proficiency with CRM platforms
- Advanced English fluency
- Demonstrated experience using AI tools
- Strong analytical and communication skills
Preferred Qualifications
- Background in wellness, benefits, or HR technology sectors
- Experience in SaaS or HR tech environments
About the Company
Wellhub is revolutionizing workplace wellness by connecting employees worldwide to fitness, mindfulness, therapy, nutrition, and sleep through a single subscription.
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Wellhub · Sao Paulo
