Client Solutions Manager - Dining

Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact.
• Develop and execute media strategies tailored to client goals, from brand awareness to performance.
• Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
• Analyze campaign data to identify strategic optimizations, upsell opportunities, and provide proactive performance insights.
• Coordinate cross-functional teams to deliver on long-term account plans and strategic client initiatives.
• Diagnose and troubleshoot client issues in collaboration with Product and Engineering teams.

Requirements

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
• Proficiency in analyzing and utilizing data tools such as Microsoft Excel and Data Studio.
• Ability to thrive in a fast-paced, rapidly evolving environment.
• Must be able to work onsite in New York.

Preferred Qualifications

• Experience with performance-driven advertising (programmatic or social) and auction-based ad platforms.
• Proven track record of driving revenue growth and managing advertiser relationships.
• Expertise in crafting and delivering compelling QBRs using data-driven storytelling.
• Familiarity with measurement frameworks and attribution models.

Benefits

• Medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave and wellbeing benefits.
• 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time per year.

About the Company

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We empower our global, diverse teams to help people authentically express themselves, discover, and connect.