Client Services Representative

Responsibilities

• Respond to retail and professional clients' inquiries via inbound calls, email, and online chat
• Obtain thorough knowledge of products offered by IB on various global exchanges
• Assist clients with opening and funding accounts
• Demonstrate how to use different features of the Trader Workstation
• Explain margin requirements and investigate trade issues or order executions
• Apply knowledge of securities regulations to assist customers effectively

Requirements

• University degree (Bachelors or Post Graduation) required
• Strong finance background (MBA or Graduate freshers welcome)
• Excellent verbal and written communication skills in English
• Good quantitative and analytical skills
• High level of proficiency in MS Excel
• Enthusiastic personality with a positive attitude toward learning global financial markets

Benefits

• Competitive salary package and performance-based annual bonuses (cash and stocks)
• Group Medical and Life Insurance
• Modern offices with free amenities and fully stocked cafeterias
• Monthly food card and company-paid snacks
• Hardship/shift allowance with company-provided pickup and drop facility (depending on shifts)
• Frequent company-sponsored team building events and outings

About the Company

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company at the forefront of financial innovation for over four decades. We provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. Recognized as a top online broker, we serve individual investors and institutions through advanced technology and competitive pricing.