Client Services Executive

Responsibilities

• Act as the main point of contact for assigned clients and manage day-to-day communication.
• Convert signed proposals into internal execution briefs for content, editorial, and production teams.
• Monitor deadlines and proactively follow up to ensure smooth campaign delivery.
• Review all deliverables before publishing to ensure accuracy in format, tagging, captions, and quality.
• Support the preparation of mid-campaign updates and final performance reports.
• Maintain clean, updated, and organized tracking sheets and documentation.

Requirements

• 1–3 years of experience in client servicing, account coordination, or digital media operations.
• Strong communication skills and professional email etiquette.
• Excellent organization and time management abilities.
• Ability to manage multiple live campaigns simultaneously using structured processes.
• Understanding of social media publishing formats including Reels, Stories, TikTok, and tagging.
• A proactive mindset with strong follow-up discipline and an ownership mentality.

About the Company

Augustus Media is a media organization dedicated to delivering high-quality content and seamless brand experiences across its various media properties.