Client Services Associate

Responsibilities

• Process high-volume copying, printing, scanning, and digital imaging requests
• Complete finishing services including binding, cutting, padding, and lamination
• Operate and maintain reprographics and multifunction devices
• Perform routine maintenance including paper replenishment and toner replacement
• Monitor supply inventory and coordinate replenishment
• Assist with inbound/outbound mail, package distribution, and shipping support
• Support general office operations including meeting room setup and pantry organization
• Deliver professional, responsive service to internal teams

Requirements

• High School Diploma or equivalent
• Strong communication and customer service skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong organizational skills and attention to detail
• Familiarity with Microsoft Office Suite and office technology
• Ability to lift and move materials up to 40–60 lbs.
• Ability to stand, walk, bend, or kneel for extended periods

Preferred Qualifications

• 1+ year of related office, print, mailroom, or operational support experience
• Working knowledge of print, copy, scanning, or shipping operations
• Ability to learn computer-based print management platforms

Benefits

• Medical, Dental, and Vision insurance
• 401k with matching
• Paid Time Off
• Commuter Transit and Parking
• Various supplemental insurance options

About the Company

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation in more than 22 countries across the globe. Their services include Mailroom Management, Office Services, and Document Processing Services for clients in sectors such as banking, insurance, legal, and higher education.