Client Services Associate

Responsibilities

• Provide exceptional customer service to all employees and clients
• Process inbound and outbound mail, packages, and shipping/receiving transactions
• Manage office supplies, including monitoring levels, ordering, and replenishing
• Maintain multi-function devices by ensuring functionality and replenishing toner and paper
• Perform meeting and conference room setups and service pantry or kitchen areas
• Provide reception or concierge coverage as needed
• Perform light maintenance, cleaning, and building occupant moves as assigned

Requirements

• High School Diploma or equivalent
• Strong verbal and written communication skills
• Proficiency with MS Office Suite and PC skills
• Ability to handle multiple tasks simultaneously and work independently
• Physical ability to lift or move 40 lbs. or greater frequently
• Ability to grasp, lift, and move packages on a wheeled cart (up to 60 lbs.)
• Knowledge of shipping and receiving procedures

Preferred Qualifications

• 1+ years of prior work experience
• Working knowledge of multi-function device (MFD) equipment

About the Company

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation in more than 22 countries. Their services include Mailroom Management, Office Services, and Document Processing for sectors such as banking, insurance, legal, and higher education.