Client Services and Office Operations Administrator

Responsibilities

• Assist a defense team of attorneys, investigators, and social workers with client representation, including meeting with clients and families.
• Review evidence, organize case materials, and prepare bail packages.
• Assist in the preparation of mitigation materials by conducting interviews and summarizing records.
• Serve as a liaison between court agencies, treatment programs, service providers, jails, and clients.
• Prepare documents for hearings, filings, and routine correspondence.
• Maintain rapport with clients and conduct regular visits to jails throughout the NYC metropolitan area.
• Manage daily office operations, including supply ordering, case file maintenance, mail oversight, and equipment maintenance.
• Attend court proceedings and participate in field investigations as needed.

Requirements

• Bachelor’s degree or higher (awarded no later than June 2026).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong oral and written communication skills.
• Exceptional organizational and time management skills.
• Ability to work independently and collaboratively in a team-based environment.
• Demonstrated commitment to the mission of public defense and equal justice.

Preferred Qualifications

• Fluency in another language, particularly Spanish.
• Familiarity with legal terminology or experience working one-on-one with clients.
• Valid driver’s license for local travel.

Benefits

• Healthcare benefits, including medical, dental, and vision.
• Commuter benefits and 403(b) retirement offerings.
• Employee Assistance Program.
• Paid vacation and sick leave.
• Federal paid holidays.

About the Company

Federal Defenders of New York (FDNY) is a nonprofit, community defender organization providing legal representation to indigent persons accused of federal crimes in the Southern and Eastern Districts of New York and the U.S. Court of Appeals for the Second Circuit. Our mission is to ensure our clients receive the finest legal representation available.