Client Service Associate

Responsibilities

• Receive, sort, and distribute inbound mail and packages
• Process outgoing shipments using postage and shipping systems
• Track deliveries and maintain accurate records using scanning tools
• Fulfill basic print and document requests
• Provide light support for copier equipment, including toner replacement
• Monitor and replenish paper and office supplies
• Maintain clean, organized mailrooms and service areas
• Assist with meeting room setups, office moves, and workplace support
• Communicate with employees regarding deliveries and service requests

Requirements

• High school diploma or equivalent
• Valid driver's license and clean Motor Vehicle Record
• Strong communication and customer service skills
• Ability to work independently and stay organized
• Comfort using basic office systems and Microsoft Office
• Ability to lift and move packages (20–40 lbs. frequently; up to 60 lbs. with carts)
• Ability to stand, walk, bend, and move throughout the day

Preferred Qualifications

• 2+ years of relevant experience
• Familiarity with shipping/receiving processes
• Experience with handheld scanners, pallet jacks, or carts

Benefits

• Medical, Dental, and Vision insurance
• 401k with matching
• Paid Time Off
• Commuter Transit and Parking
• Various supplemental insurance options

About the Company

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation in more than 22 countries across the globe, specializing in Mailroom Management and Office Services.