Client Relations - Sr. Associate

Responsibilities

• Take complete ownership of inbound booking inquiries coming through the website
• Engage with clients via phone, WhatsApp, and email to understand event requirements, budgets, and timelines
• Proactively follow up with clients and maintain a high-touch approach to close leads
• Pitch relevant artists based on client preferences and event briefs
• Handle negotiations and guide clients through the booking and payment process
• Liaise with artist managers to check availability, pricing, and logistics
• Maintain CRM hygiene by regularly updating lead status, notes, and the conversion funnel

Requirements

• 2–4 years of experience in B2C/B2B sales, client servicing, or event management
• Proven experience in high-ticket value sales or consultative selling
• Excellent verbal and written communication skills
• Proficiency in using CRMs (such as Pipedrive), spreadsheets, and reporting tools
• A proactive, persuasive, and outcome-driven attitude
• Strong attention to detail and problem-solving skills

Preferred Qualifications

• Background in media, entertainment, or event-tech industries

Benefits

• Performance-based incentives on top of fixed pay
• High-impact role with direct contribution to company revenue
• Exposure to premium clientele, including HNIs and corporate marketing heads
• Behind-the-scenes access to celebrity and talent management
• Clear career growth path into leadership roles within 12–18 months

About the Company

StarClinch is India's leading online artist booking platform, connecting event organizers with artists across the country for weddings, corporate shows, and brand campaigns.