Client Partner

About the Company

Titan is building the AI platform for banking, creating the models and agents that will define the industry. We are creating secure, bank-native AI infrastructure and applications, including Titan Foundry, Banking-Reasoning Models, and Banking Agents. Our team consists of former founders, CTOs, and regulators from institutions like Goldman Sachs and the OCC.

Responsibilities

• Serve as the primary post-sale point of contact for key client stakeholders, owning the relationship from kickoff through successful adoption
• Manage multiple client engagements simultaneously, balancing priorities across accounts
• Lead client calls, executive meetings, and kickoff meetings to drive decisions and momentum
• Champion the client perspective internally by distilling feedback into product signals for engineering teams
• Partner with Forward Deployed Engineers as the strategic client lead throughout the delivery lifecycle
• Identify high-value use-cases and expansion opportunities in collaboration with stakeholders
• Lead enablement sessions to build AI literacy and advocacy among users
• Project-manage platform onboarding, implementation milestones, and priorities
• Develop and maintain project plans, status reports, and escalation paths

Requirements

• 3+ years of experience in technology implementations, program management, product management, or customer success
• Proven track record managing complex, multi-stakeholder engagements end-to-end
• Strong executive presence and ability to navigate organizational dynamics
• Experience in product or program management with a focus on milestones and outcomes
• Highly organized with strong written and verbal communication skills
• High agency and extreme ownership mindset

Preferred Qualifications

• Banking or fintech experience