Client Partner

Responsibilities

• Shape account strategy and set the vision for client engagements
• Own end-to-end delivery including client outcomes, timeline, quality, and revenue
• Drive program operations including estimating, pricing, and resource planning
• Build trusted relationships with executive stakeholders
• Drive account expansion and lead proposals
• Support new-logo pursuits through scoping and pricing
• Coach Delivery Managers and support talent pipelines
• Contribute reusable IP and best practices to the firm

Requirements

• 8–10 years in consulting, digital, or AI and technology services
• Experience with enterprise program leadership and P&L visibility
• Proven track record of growing accounts through executive relationships
• Depth in digital product, cloud (AWS preferred), data, and AI
• Experience in account operations, forecasting, and margin management
• Demonstrated experience coaching senior individual contributors
• Willingness to travel regularly to client sites

Preferred Qualifications

• Certifications such as PMP, Agile, or SAFe
• Vertical depth in Consumer Products, Retail, Education, Energy, Financial Services, Healthcare, or Manufacturing
• Experience leading AI co-worker, agentic, or applied-AI engagements
• Experience scoping or closing new business in partnership with Sales

About the Company

Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. They design and ship AI co-workers that integrate into enterprise operations, specializing in AWS-based production environments.