Client Partner Manager

About the Company

At BayRock Labs, we pioneer innovative tech solutions that drive business transformation. As a leading product engineering firm based in Silicon Valley, we provide full-cycle product development, leveraging cutting-edge technologies in AI, ML, and data analytics.

Responsibilities

• Act as the primary point of contact for client leadership, providing high-level strategic consulting
• Identify untapped business needs within existing accounts to propose and close new workstreams
• Provide high-level oversight of project health and technical execution alignment
• Participate in technical and architectural discussions to ensure optimal ROI
• Lead contract renewals, scope negotiations, and resource planning
• Navigate complex technical and business roadblocks as an advocate for both client and internal teams
• Proactively advise clients on emerging technology trends

Requirements

• 8+ years of experience in IT Services, Consulting, or Digital Transformation
• Hybrid background in software engineering/development and account management/business development
• Proven ability to grow account revenue and manage P&L/budgets
• Experience influencing C-suite or VP-level stakeholders in enterprise environments
• Strong ability to translate complex technical jargon into business language