Client Lead

Responsibilities

• Lead the client for agency output, including RTB and BAU activity
• Act as the active voice of the client within the agency matrix
• Understand client business elements to support growth and deliver against KPIs
• Manage commercial and operational excellence, including SOW, profitability, and financial forecasting
• Drive vision collaboration and alignment across specialist teams
• Identify and convert opportunities for specialist service engagement
• Participate in new business pitches and develop operating models

Requirements

• Proven client leadership experience
• Understanding of agency operations, positioning, and product offerings
• Strong problem-solving skills with ability to harvest data insights
• Ability to build and maintain senior stakeholder relationships
• Effective communication skills with the ability to adapt style to different audiences

Benefits

• Competitive medical, vision, and dental insurance
• Group retirement plans
• Significant paid time off
• Employee mental health awareness days
• Preferential partner discounts

About the Company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale through the WPP Open platform.