Client Experience Coordinator

Responsibilities

• Ensure post-auction processes and service level agreements are delivered professionally
• Provide day-to-day client support via phone, email, and in-person enquiries
• Issue timely and accurate client communications
• Coordinate with Shipping Coordinator for quotes and deliveries
• Ensure financial transactions comply with corporate governance
• Partner with business areas to resolve client issues and execute transactions
• Manage property releases for non-sale inventory
• Participate in ad hoc projects

Requirements

• 1-2 years of relevant work experience
• Degree in business administration or equivalent field preferred
• Exceptional client service and communication skills
• Strong knowledge of Microsoft Office; SAP experience is preferable
• Fluency in English, Cantonese, and Mandarin
• Ability to read and write Traditional Chinese
• Highly organized with strong problem-solving skills

About the Company

Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail.