Client Director

Responsibilities

• Act as the primary lead for client satisfaction and profitability
• Engage in business-strategic dialogue to identify challenges and drive strategic projects
• Understand client needs and ensure structures and consultation meet those requirements
• Drive relevant upselling in close collaboration with specialist resources
• Manage commercial responsibilities including budgets, profitability, and invoicing routines
• Lead client teams to ensure specialists understand client tasks and needs
• Set meeting structures and agendas for both strategic and operational meetings
• Take active responsibility for content and preparation of major presentations such as media strategies and QBRs
• Drive and shape approaches for new initiatives, large campaigns, or projects

Requirements

• Many years of experience from a media agency leading and building strong client relationships
• Experience managing large clients and strategic issues
• Experience leading cross-disciplinary teams
• Excellent presentation and communication skills
• Proactive and curious personality that promotes learning and development

Preferred Qualifications

• Experience working on the client side or at an advertising agency

About the Company

UM is a global media and communications agency with employees in over 120 countries. We deliver first-class and innovative marketing solutions to our clients to create competitive advantages in the market. In Sweden, we are located in Stockholm working with exciting brands such as Tre, Hallon, ICA Gruppen, Dyson, Kenvue, and American Express.