Client Data Manager III

Responsibilities

• Lead KYC operations and governance for complex client segments within Corporate and Investment Banking.
• Partner with Middle Office and business stakeholders to align KYC operations with growth plans and ensure seamless client onboarding.
• Manage the KYC book of work, including prioritization, capacity planning, and workload allocation.
• Deliver regulatory renewals within defined timelines through effective milestone tracking and escalation management.
• Build and maintain strong partnerships with KYC Policy, Compliance, Quality, Technology, and Control teams.
• Lead and manage team leaders to ensure productivity, quality, and consistency of delivery.
• Provide mentorship, coaching, and performance management to develop high-performing teams.
• Identify and execute process improvements to support continuous KYC transformation and automation initiatives.
• Promote a strong risk and control culture, ensuring timely escalation of issues and effective governance.

Requirements

• Strong experience in financial services, investment banking, compliance, or consulting.
• Deep exposure to KYC, AML, CDD, and EDD standards.
• Proven leadership experience managing teams, including leading managers of individual contributors.
• Strong stakeholder management and influencing skills across various seniority levels.
• Proficiency in Excel and presentation platforms for reporting and communication.
• Bachelor's degree in Finance, Economics, or a related discipline.
• Ability to manage complex, ambiguous situations and drive scalable solutions.

Preferred Qualifications

• Experience leading large-scale KYC or compliance transformation initiatives.
• Prior experience in managerial roles overseeing managers within KYC, AML, or compliance functions.
• Knowledge of process improvement methodologies such as Six Sigma or similar frameworks.

About the Company

JPMorganChase is a leading global financial institution providing innovative solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients. Our Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments, serving clients in more than 100 countries.