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Posted 4 hours ago
Client Concierge
It's A Secret Med SpaClient Concierge
Requirements
1 year customer service experience, Flexible schedule including weekends, Strong communication skills, HIPAA compliance knowledge, Microsoft applications proficiency, Ability to lift 50 lbs
Skills
customer serviceHIPAAMicrosoft Office
About the role
About the Company
It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics.
Responsibilities
- Warmly greet clients in person and over the phone
- Provide basic knowledge and education about services
- Manage front desk duties including check-in/out and answering phones
- Oversee inventory counts and keep supplies stocked
- Maintain a clean and professional facility environment
- Assist providers and managers with client scheduling
- Manage POS system effectively and accurately
- Comply with all company policies and procedures
Requirements
- 1 year of previous customer service experience
- Flexible schedule with ability to work weekends
- Excellent written and verbal communication skills
- Ability to multi-task and remain attentive to clients
- Ability to maintain patient confidentiality in accordance with HIPAA
- Working knowledge of Microsoft applications
- Physical ability to sit/stand for long periods and lift up to 50 lbs
Preferred Qualifications
- Previous experience in a med spa or medical office
- Bilingual skills
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It's A Secret Med Spa · Fort Worth
