Client Care Coordinator

Responsibilities

• Coordinate patient care with field staff, doctors, and organizations
• Conduct orientation and training for new caregivers
• Ensure compliance with caregiver clock-in and clock-out requirements
• Request authorizations
• Visit patients in their homes for care management when needed
• Develop relationships with Service Coordinators
• Increase satisfaction and caregiver/patient retention
• Create patient schedules and assign staff promptly

Requirements

• Professional appearance and demeanor
• Patient and congenial phone manner
• Strong work ethic
• Excellent oral and written communication skills
• Ability to work independently and maintain confidentiality
• Sound judgment and decision-making skills

Preferred Qualifications

• At least one year of home care experience
• Bilingual (Spanish)

Benefits

• Medical, Dental, and Vision insurance
• Life insurance
• Paid time off
• Paid training
• Flexible schedule and work-life balance

About the Company

Helping Hand Nurse is a Home Health Care agency servicing the greater Philadelphia Area and surrounding counties.