Client Associate

Responsibilities

• Assist Financial Advisors with service and operational activities, including client interaction via telephone and written correspondence
• Facilitate client requests for account information and quotes
• Schedule and prepare for appointments with new and prospective clients
• Establish and service client accounts, prepare necessary forms, and research account inquiries
• Enter security order tickets following approval from Financial Advisors
• Execute administrative functions such as tracking referrals and assisting with marketing activities
• Maintain filing and record-keeping systems to meet regulatory requirements and support client relationships
• Act as a liaison for referral sources by reviewing paperwork for completeness

Requirements

• 1+ year of Brokerage and Client Services support experience, or equivalent demonstrated through work experience, training, military experience, or education

Preferred Qualifications

• Experience in the financial services industry or brokerage client support
• Administrative support experience within financial services
• Proven experience interacting directly with customers
• Intermediate Microsoft Office skills (Word, Excel, Outlook, and PowerPoint)
• Strong client service focus with the ability to recommend solutions based on customer needs
• Ability to prioritize work and meet deadlines in a dynamic, complex environment

About the Company

Wells Fargo is a leading financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our specialized operating segments, including Wealth & Investment Management.