Client Advisor

Responsibilities

• Act as a brand ambassador for IWC, presenting products with passion and expertise
• Create outstanding customer experiences by putting client satisfaction at the center of all interactions
• Drive sales success and contribute to the boutique's revenue goals
• Maintain and expand long-term client relationships through personalized service
• Ensure high standards for brand presentation and smooth back-office operations

Requirements

• Proven experience in luxury goods, premium retail, or high-end sales
• Strong communication skills with a winning and authentic presence
• Goal-oriented and results-driven personality
• High level of empathy and a service-oriented mindset
• Exceptional quality awareness and aptitude for administrative tasks
• Fluency in both German and English

Preferred Qualifications

• Proficiency in additional languages is a significant advantage

Benefits

• Opportunity to work in a sophisticated and international environment
• Access to continuous training and professional development programs
• Strong emphasis on internal mobility and long-term career growth within the Richemont Group

About the Company

Richemont is a world leader in the luxury sector, managing various Maisons specializing in jewelry, watches, and high-end accessories. Each House embodies a tradition of style, quality, and craftsmanship, while the Group remains committed to innovation and creative excellence.