Client Advisor

Responsibilities

• Deliver a personalized, premium in-store journey to ensure clients feel unique and valued
• Build and foster long-term relationships with clients to turn them into brand ambassadors
• Consistently achieve and exceed individual sales targets through expert negotiation
• Master the luxury sales ceremony and provide exceptional after-sales support
• Capture and manage client data to facilitate meaningful follow-up and engagement
• Act as a Maison ambassador by communicating brand values, history, and collections with passion
• Support daily boutique operations, including merchandising, inventory management, and compliance with brand policies

Requirements

• At least 5 years of professional sales experience
• Proven track record of consistently achieving and exceeding sales targets
• Demonstrated ability to cultivate and grow relationships with high-value clients
• Mastery of the luxury sales ceremony and high-end customer service transactions
• Strong product knowledge and the ability to communicate brand DNA effectively
• High level of integrity, collegiality, and adherence to operational standards

Preferred Qualifications

• Previous experience within the luxury retail sector
• Proactive approach to client engagement both in-boutique and at external events

About the Company

Richemont is a world leader in the luxury sector, encompassing various Houses specializing in jewelry, watches, and high-end accessories. Each Maison embodies a tradition of style, quality, and craftsmanship, while the Group remains committed to innovation and preserving the unique heritage of its brands.