Client Advisor

About the Company

Rebag is an e-commerce company reimagining the role of luxury in the secondary market. Operating online and in stores, Rebag provides endless access to luxury goods through a unique business model that prioritizes sellers and offers a smooth, sustainable resale experience.

Responsibilities

• Maintain the highest degree of customer service to provide an elevated experience
• Meet or exceed personal, category, and store sales goals and KPIs
• Collect client data and build relationships to support acquisition and retention
• Act as a brand ambassador representing Rebag's values
• Communicate product and customer feedback to the management team
• Support company initiatives related to product launches and client service
• Ensure store visual merchandising standards are met and maintained
• Manage stock operations, processing, and handling of online purchase orders
• Perform store maintenance functions as assigned

Requirements

• Experience in high-end luxury retail or the resale market
• Strong organization, prioritization, and time management skills
• Ability to work across multiple digital systems
• Passion for fashion and sustainability
• Ability to work weekends and evenings
• Ability to stand for long periods and lift up to 40 lbs
• Legal right to work in the United States