Client Advisor

Responsibilities

• Act as a brand ambassador to convey and promote the Brand philosophy and values to clients.
• Provide an extraordinary and memorable luxury customer experience by placing the client at the center of every interaction.
• Capture and manage customer data within the CRM to foster meaningful relationships and brand loyalty.
• Proactively engage in cross-selling across departments to achieve individual sales targets and KPIs.
• Maintain high standards for shop floor visual displays and comply with operational and stock procedures.
• Work collaboratively with team members to ensure a consistent, exceptional service environment.

Requirements

• Proven passion for selling and working in a retail environment.
• Strong interest in luxury fashion, art, and design.
• Experience in building and maintaining long-lasting client relationships.
• Excellent communication and interpersonal skills.
• Ability to work effectively both as part of a team and independently.
• Fluency in English is required; additional languages are a plus.
• Resilience, self-motivation, and a result-driven mindset.

About the Company

Founded in 1913 in Italy, the Prada Group is a global leader in the luxury sector. Operating in over 45 countries, the Group manages an iconic portfolio of brands including PRADA, Miu Miu, Versace, Church's, Car Shoe, and Luna Rossa. We pride ourselves on a tradition of excellence and a vision of continuous innovation.